Payment Policy

Welcome to Lovrila.com (“Lovrila,” “we,” or “our”). We are committed to providing you with a secure, seamless checkout experience. This Payment Policy describes the payment methods we accept, how we process transactions, and what to do if you encounter an issue.

1 | Accepted Payment Methods

We currently accept the following payment options:

  • American Express
  • Discover
  • JCB
  • Maestro
  • MasterCard
  • Visa

We may add or remove payment methods at any time. Available options will always be displayed during checkout.

2 | Payment Processing & Verification

  • Authorization: Your card or digital wallet is authorized for the full order amount at the time of purchase.

  • Capture: Funds are captured only after your order is confirmed and ready for shipment.

  • Verification: To combat fraud, our system may flag orders for manual review or request additional verification. If this occurs, we will contact you via the email or phone number provided.

3 | Currency

  • All prices and charges are listed and processed in United States Dollars (USD).

  • If you pay with a non-USD account, your provider may apply currency-conversion or international-transaction fees. These fees are your responsibility—please check with your bank or card issuer for details.

4 | Payment Security

Lovrila uses industry-standard safeguards to protect your personal and financial information:

  • PCI DSS Compliance: All card transactions are processed through PCI DSS-compliant gateways (Stripe, PayPal, Apple Pay).

  • TLS Encryption: Your payment data is encrypted in transit using Transport Layer Security (TLS).

  • Tokenization: We do not store full credit-card numbers on our servers; payment providers tokenize and secure sensitive data.

5 | Declined or Failed Payments

If your payment is declined:

  1. Verify that all card details or digital-wallet information are accurate.

  2. Ensure sufficient funds or credit are available.

  3. Contact your card issuer for additional information.

If you still experience issues, email us at info@lovrila.com with your order number, payment method, and any error messages so we can assist promptly.

6 | Order Holds & Cancellations

  • Order Hold: We reserve the right to place an order on hold pending verification of billing or shipping details.

  • Cancellation: Lovrila may cancel any order suspected of fraud or misuse. All funds from a canceled order will be released or refunded to the original payment method.

7 | Contact Us

Billing Support

  • Email: info@lovrila.com

  • Mailing Address: 1225 N California St, Stockton, CA 95202,United States

Thank you for choosing Lovrila. We appreciate your trust and strive to make every transaction secure and convenient.