Welcome to Lovrila.com ("Lovrila", "we", "us" or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services and products (collectively, the "Service"). By visiting, browsing or purchasing items on Lovrila.com, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use our Services.
1 | Use our Site
You must be at least 18 years old (or use this site under the supervision of a parent or legal guardian).
You agree to use the Services only for lawful purposes and in accordance with these Terms.
Any unauthorized use (including scraping, hacking or infringement of our intellectual property rights) may result in termination of access and possible legal action.
2 | Product Information
We strive to provide accurate descriptions, images and prices. However:
Errors or omissions may occur. We reserve the right to correct these at any time without notice.
Colors and textures may vary slightly due to screen settings and lighting.
Availability is subject to change; items may be limited or discontinued at any time.
3 | Orders and Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel or limit any order for any reason (e.g., suspected fraud, inventory error).
Full payment is required at checkout. We accept major credit/debit cards and digital wallets listed at the time of purchase.
By submitting your payment, you are authorizing the selected payment method.
4 | Shipping and Delivery
Shipping times, options and fees will be displayed at checkout. While we strive to ship on time, some factors beyond our control (e.g., carrier delays, inclement weather) may affect delivery. Please refer to our Shipping Policy for complete details.
5 | Returns and Refunds
If you are not satisfied in any way, please review our Return Policy for return eligibility requirements and step-by-step instructions. Items must be returned in their original condition within the specified time.
6 | Health and Safety Disclaimer
Our wigs and hairpieces are for external use only. Customers with known allergies or sensitivities to wig materials, adhesives or hair products should carefully test before formal use. Lovrila is not responsible for adverse reactions caused by personal allergies or misuse.
7 | Intellectual Property
All content on this website (photos, text, graphics, logos, product names and designs) are the exclusive property of Lovrila or its licensors and are protected by Canadian and international intellectual property laws. You may not copy, distribute or modify any content without Lovrila's prior written permission.
8 | User Accounts
You are responsible for maintaining the confidentiality of your username and password.
Please notify us immediately at info@lovrila.com of any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
9 | Third-Party Links
Our Services may contain links to external websites. We do not control and are not responsible for the content, security or privacy practices of third-party websites. You access these websites at your own risk.
10 | Disclaimer
Except as expressly stated otherwise, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.
11 | Limitation of Liability
To the maximum extent permitted by law, neither Lovrila, its officers, employees, or agents shall be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the Services, even if advised of the possibility of such damages. Our total liability for any claim arising out of or related to the Services shall not exceed the amount you paid Lovrila for the relevant product or service.
12 | Indemnification
You agree to indemnify, defend, and hold harmless Lovrila and its affiliates from any claim, loss, liability, expense, or demand (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms or your misuse of the Services.
13 | Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Terms.
14 | Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.
15 | Contact Us
If you have any questions about these Terms, please contact:
Email: info@lovrila.com
Postal Address: 1435 39 St SW, Calgary