Shipping policy
Thank you for visiting and shopping at Lovrila.com. Please read the terms and conditions below that apply to our shipping services.
Processing Time
All orders are verified, quality-checked, and packaged within 1–3 business days after being placed. During peak periods or high order volumes, processing may be slightly delayed. If this happens, we’ll contact you via email or phone.
Shipping Times
Shipping time refers to the period from when your order leaves our fulfillment center to when it arrives at your doorstep.
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Standard Delivery: 4–8 business days
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Expedited Delivery: 2–5 business days
Estimated Total Delivery Time (Processing + Shipping):
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Standard: 5–11 business days
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Expedited: 3–8 business days
Shipping Rates & Delivery Estimates
We currently ship to the United States, Canada, Australia, and worldwide.
| Order Total | Standard Shipping | Expedited Shipping |
|---|---|---|
| $30 and above | Free | $10 |
| $0 – $29.99 | $5 | $10 |
Note: Delivery delays may occasionally occur due to unforeseen factors such as weather, carrier issues, or customs.
Shipment Confirmation & Tracking
Once your order has shipped, you’ll receive a Shipment Confirmation Email containing your tracking number. The tracking number will typically become active within 24 hours.
Damages
Lovrila is not responsible for items lost or damaged during shipping. If your order is damaged upon arrival, please contact the shipping carrier directly to file a claim. Be sure to retain all packaging materials and damaged items for your claim process.
Contact Us
If you have any questions about this Shipping Policy, we’re here to help:
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Email: info@lovrila.com
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Company Name: Lovrila
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Registered Address: 1225 N California St, Stockton, CA 95202,United States
Thank you for choosing Lovrila. We’re honored to be part of your hair journey!